The second-hand marketplace Members Express Displeasure Over Sizing Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its sizing categories for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods following member complaints.